Content

Topictide chatbot

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Results

The launch was immediately felt across the organization.

1. Faster, Better Decisions

Executives stopped waiting days for analysts to produce reports.
Time-to-insight dropped from hours to seconds.

2. Reduced Analyst Workload

Analyst teams reported a 44% reduction in repetitive “Can you check this quickly?” requests.

3. Company-Wide Adoption

Usage analytics showed that:

  • Marketing interaction with data increased 3.2×

  • Product teams, previously low-engagement, became one of the top active user groups

  • Leadership teams began relying on the chatbot in weekly meetings

If a manager wants to know a specific metric it takes days or weeks getting the queries they want. They have to talk go the analyst which can take days of just meetings. Now everyone can see the data they care about in a matter of seconds.

4. Deeper Insights

On-demand visualizations enabled stakeholders to compare competitors, explore campaign performance, and discover new trends they hadn’t previously looked for. Users described it best: “It feels like having a full-time analyst sitting next to me instantly answering anything I ask.”

Problem

Marketers, project managers, and social media managers increasingly need deeper insights into both company wide performance metrics and the signals coming from their social platforms. Today, these insights are often scattered across dashboards, tools, and exports, making it difficult to form a complete picture. Without a unified system to aggregate and interpret all available data, teams waste time digging for answers instead of acting on them. A centralized, intelligent analytics layer would empower organizations to make faster, more confident decisions across every department.

Problem

Marketers, project managers, and social media managers increasingly need deeper insights into both company wide performance metrics and the signals coming from their social platforms. Today, these insights are often scattered across dashboards, tools, and exports, making it difficult to form a complete picture. Without a unified system to aggregate and interpret all available data, teams waste time digging for answers instead of acting on them. A centralized, intelligent analytics layer would empower organizations to make faster, more confident decisions across every department.

Solution

We built a custom ML agent that processes all social media posts from topic tide. It has a deep understanding of the social media. This is combined with internal company metrics to provide with a broad overview. The agent can give you not just text responses but proper graphs and metrics to give you a deeper understanding of how the product is evolving. This is used by many different roles at a company.

Marketing Managers use this tool to help guide their marketing decision. They can detect and solve spikes in negative feedback before it becomes hard to control. Product Managers use this tool to build features that solve customer problems. It can help guide building features that users love.

This can be expanded to many other roles. Example: Campaign Manager, Insight lead at a political party. Social Media Director, and Communication Directors.

Solution

We built a custom ML agent that processes all social media posts from topic tide. It has a deep understanding of the social media. This is combined with internal company metrics to provide with a broad overview. The agent can give you not just text responses but proper graphs and metrics to give you a deeper understanding of how the product is evolving. This is used by many different roles at a company.

Marketing Managers use this tool to help guide their marketing decision. They can detect and solve spikes in negative feedback before it becomes hard to control. Product Managers use this tool to build features that solve customer problems. It can help guide building features that users love.

This can be expanded to many other roles. Example: Campaign Manager, Insight lead at a political party. Social Media Director, and Communication Directors.

What our clients say
about working with us

From early-stage startups to global teams, we build long-term partnerships that drive results.

What our clients say
about working with us

From early-stage startups to global teams, we build long-term partnerships that drive results.

100K+

Hours Saved for Clients

100K+

Hours Saved for Clients

0+

Years of Experience

0+

Years of Experience

50%

Client Satisfaction Rate

50%

Client Satisfaction Rate

What our clients say
about working with us

From early-stage startups to global teams, we build long-term partnerships that drive results.

100K+

Hours Saved for Clients

0+

Years of Experience

50%

Client Satisfaction Rate

What our clients say
about working with us

From early-stage startups to global teams, we build long-term partnerships that drive results.

100K+

Hours Saved for Clients

0+

Years of Experience

50%

Client Satisfaction Rate

Portfolio

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Let’s build something that matters with speed and clarity

Tell us what you’re working on and we’ll explore how

our team can help bring it to life with AI and UX

Let’s build something that matters with speed and clarity

Tell us what you’re working on and we’ll explore how

our team can help bring it to life with AI and UX

Let’s build something that matters with speed and clarity

Tell us what you’re working on and we’ll explore how

our team can help bring it to life with AI and UX

Cipher Labs

We build future-ready AI tools for those moving fast, with clarity, speed, and precision.

Copyright © 2025 Cipher Labs. All rights reserved

Cipher Labs

We build future-ready AI tools for those moving fast, with clarity, speed, and precision.

Copyright © 2025 Cipher Labs. All rights reserved

Cipher Labs

We build future-ready AI tools for those moving fast, with clarity, speed, and precision.

Copyright © 2025 Cipher Labs. All rights reserved

Cipher Labs

We build future-ready AI tools for those moving fast, with clarity, speed, and precision.

Copyright © 2025 Cipher Labs. All rights reserved